Job Description
Title: Business Systems Analyst – EDI
Location: Mexico/Brazil (Remote)
Duration: Long Term
Role Summar
yDeliver application functional support for client systems, ensuring smooth handling of user issues and incident resolution
.
Key Responsibiliti
esResolve application functional and logical issu
esProvide end-user support and guidan
ceSupport incident lifecycle manageme
ntCollaborate with technical teams for resoluti
onMaintain service quality and response tim
es
Required Ski
llsFunctional application supp
ortIncident management and troubleshoot
ingBusiness systems analy
sisUser supp
ort
Experi
ence3+ y
ears
Lang
uagesSp
anishEnglish (Profic
ient)
Tech
nologyElectronic Data Interchange
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