EG Engagement Solution Architect

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description About the AI Centre of Excellence You will be part of the AI Centre of Excellence (COE), a centralised platform team that builds, operates, and evolves an enterprise-grade GenAI platform consumed by multiple AI projects across the organisation. The COE operates as a platform product organisation, not a project delivery team. It owns shared capabilities end-to-end — reusable building blocks, common services, agent harnesses, orchestration frameworks, retrieval, governance, and observability. Success is measured by platform adoption across AI projects, r...