Location
singapore
Job Type
Full-time
Posted
July 15, 2026
Job Description
Ops Support Executive, End User Computing Responsibilities
- Responsible for providing end-user support and managing client platforms to ensure stable and efficient IT operations.
- Provide end‑user support for client platforms, including incident and service request management.
- Troubleshoot and resolve client platform‑related issues, providing timely temporary and/or permanent solutions.
- Respond promptly to incidents, investigate root causes, and provide regular status updates to relevant stakeholders.
- Monitor and ensure compliance with agreed service levels (SLAs).
- Document, maintain, and update system configurations, and provide regular operational reports.
- Participate in and support client platform implementation and upgrade projects.
- Coordinate with vendors on hardware replacement and issue resolution.
- Perform IT asset management, including maintaining accurate asset records. ...