Job Description
Location: Remote
Engagement Type: Part Time (20 hours per week, aligned with AU/NZ business hours)
About the Client
The client (name will be shared as you progress through the process) is a New Zealand-based functional beverage brand that produces ready-to-drink cold brew coffees and coffee add-ons infused with ingredients like protein, adaptogens, and the likes rather than traditional café-style coffee. The company was created to deliver convenient, clean energy and sustained focus without the typical caffeine crash, combining real specialty coffee with functional nutrition to support productivity, fitness, and everyday performance.
About the Role
Customer service and community
- Own the support inbox end to end (Gorgias), inbox zero standard, under 2 hour response time in business hours
- Reply...
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