ECommerce Operations Assistant

We are looking for a responsible and detail-oriented Operations Assistant to support day-to-day E-Commerce Operations activities across multiple markets. The role will support order fulfilment coordination, backend operational tasks, inventory monitoring, return processing, and cross-functional operational support to ensure smooth customer order journeys.

• Support daily E-Commerce operational activities and backend processes
• Monitor order fulfilment and assist in ensuring operational SLA is met
• Coordinate with warehouse, logistics, customer service, and internal teams on operational matters
• Assist in return, refund, and exchange processing follow-up
• Support inventory monitoring and stock movement coordination
• Perform data checking, report updates, and operational tracking
• Escalate operational issues and support resolution follow-up
• Support campaign preparation and operatio...