Job Description
E-Commerce Assistant
Position Summary
The E-Commerce Assistant supports the daily operations of the company’s online marketplace platforms and website. This role assists the E-Commerce team in executing campaigns, maintaining platform hygiene, coordinating reports, and addressing customer and fulfillment concerns to ensure smooth day-to-day operations.
Key Responsibilities
1. Platform Operations & Hygiene
Support daily operations across e-commerce platforms (Shopee, Lazada, TikTok, and website).
Assist in resolving customer service issues, disputes, fulfillment concerns, and negative reviews.
Upload and maintain accurate product information, content, and pricing.
Monitor platform issues and escalate urgent concerns such as missing orders, delayed fulfillment, or policy changes.
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Submit your application for Ecommerce Associacte - San Juan (URGENT) at Much Prosperity Trading International Inc.
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