eCom Operations Specialist

Working Hours & Roster

Roster option 1:

• Monday: 7:30 AM – 4:00 PM
• Tuesday: 7:30 AM – 4:00 PM
• Wednesday: 11:30 AM – 7:30 PM
• Thursday: 7:30 AM – 4:00 PM
• Sunday: 6:00 AM – 2:30 PM

Requirement: The ability to work four weekend shifts per month and at least one evening shift each week.

Responsibilities

• Manage and maintain process flow for an assigned workstream.
• Collaborate closely with your Team Leader and swarm to ensure efficiency.
• Ensure uninterrupted process completion and strict adherence to established guidelines.
• Process Management & Order Fulfillment: Follow set routines for timely and accurate process completion, ensuring online orders are picked correctly and fresh food quality meets standards.
• Team Leadership & Supervision: Lead the team to ensure correct work completion, provide on‑the‑job training and coaching, and step up as Act...