Location
United Kingdom
Job Type
parttime
Posted
July 10, 2026
Job Description
Job description – EAP Helpline Counsellor - Nights (Sat & Sun)
Location - Homebased/Remote
Main Purpose of the role
We provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.
Working hours
Saturday & Sunday 20:30pm to 07:00am (flex required to support business needs) - 2 Nights Remote Working x10.5 hours per day - x21 hours per week
Key Accountabilities and Responsibilities
Location - Homebased/Remote
Main Purpose of the role
We provide a 24/7 confidential mental health and wellbeing support service to our client’s employees nationwide. Individuals can call our helpline to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. You will work from home on the EAP helpline answering inbound calls and live chats to support employees and managers, providing support, psychoeducation and signposting to external agencies were appropriate. Working as part of this team you will provide confidential support to our callers.
Working hours
Saturday & Sunday 20:30pm to 07:00am (flex required to support business needs) - 2 Nights Remote Working x10.5 hours per day - x21 hours per week
Key Accountabilities and Responsibilities
- Understand the principles of workplace counselling and a...
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