E-Commerce Account Manager in Toronto

Step into an impactful Account Manager role with Agilus by Synergie in the thriving e-commerce sector in Toronto. Facilitate seamless fulfilment and maintain strong client relationships daily.
In this in-office position, you will manage a portfolio of 3PL clients while ensuring their operational needs are met. Your experience in e-commerce fulfilment and logistics will be crucial for translating business objectives into actionable plans. Work closely with warehouse operations to guarantee timely and scalable order fulfilment, and use your problem-solving skills to navigate client challenges.
Key Responsibilities:
• Maintain day-to-day communication with 3PL clients
• Transform client business goals into operational plans
• Track performance metrics including SLAs and error rates
• Collaborate with warehouse teams on all logistics
• Oversee client onboarding and resolution processes
Requirements:
• Minimum 3 years in logistics or 3PL fulfilment
• Familiarit...