E-Commerce Account Agent

Caldwell Communications Consultancy Philippines

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Job Description

An E-Commerce Account Agent is responsible for managing and supporting a company’s online marketplace accounts. The role includes maintaining product listings, assisting customers, processing orders, and ensuring smooth day-to-day operations of the company’s online store on platforms such as Shopee and Lazada. The agent helps ensure accurate product information, timely order fulfillment, and a positive customer experience while supporting overall online sales performance.

Key Responsibilities

• Manage and maintain online store accounts on platforms like Shopee, Lazada, Amazon, and eBay.
• Create, update, and optimize product listings to ensure accurate information and better visibility.
• Respond to cust...