Dynamics 365 CRM Omnichannel Technical Consultant / Developer

Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract

A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply.

Skills Required:

• Proven Dynamics 365 Customer Service & Omnichannel expertise – Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice).
• Strong Dynamics 365 CE development skills – hands‑on C#/.NET plugins, JavaScript, customisations, integrations, and solution delivery.
• Power Platform experience – Power Apps and Power Automate.
• Azure integration capability – experienc...