Duty Manager

Accor · Shenoys, Kerala, India

Location

Shenoys

Job Type

Full-Time

Posted

July 06, 2026

Job Description

Job Description
Prime Function:
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
Liaise with different departments for smooth and coordinated work.
Ensure cleanliness of all areas under the Front Office, Lobby, corridors, main staircase and drive away.
Ensure to interact with the guests & enable the team to understand guest requirements.
Key Responsibilities:
Front Office Planning
Ensure that the arrivals and departures for the day and relevant records are maintained.
Ensure quality in all aspects of work and among the staff in the lobby.
People Management
Personally welcome and escort all guests of the hotel.
Authorize courtesies for V.I.P’s.
Ensure that regular training is conducted as per the standards...
        

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