Job Description
Crowne Plaza Queenstown is located on the shores of Lake Wakatipu in the heart of New Zealand's South Island. Our 4.5 star hotel is looking for a Duty Manager to join our friendly and professional team.
Your day-to-day
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Duty Manager, you’ll create a warm atmosphere that makes our guests feel at home in any location. By providing guests with information on our hotel along with local information or arranging transportation, you'll ensure that guests have a seamless experience in Queenstown!
Complete welcoming and accurate check-in/check-out experiences
Monitor the sale & supply of alcohol
You will ensure that guest requests/complaints are dealt with in a timely manner by coordinating with other departments to handle these tasks/complaints e.g. hotel maintenance issues, pass‑on requests for Food & Beverage, or Housekeeping amenities.