Duty Manager

Are you bold, driven towards excellence, guided by intuition, and passionate about delivering exceptional guest experiences in a luxury environment?

At The Twenty Two, we are looking for a Hotel Duty Manager to join our Front Office team, overseeing the day-to-day operation of the hotel while ensuring every guest receives a seamless and memorable experience from arrival through to departure.

As a Hotel Duty Manager, you will:

• Lead the daily operation of the Front Office, ensuring exceptional service standards are consistently delivered
• Act as the senior point of contact for guests during your shift, resolving queries and managing guest feedback with professionalism and discretion
• Support, coach, and motivate the Front Office team to deliver a personalised and luxury guest experience
• Oversee arrivals, departures, VIP guests, and room allocations to ensure smooth daily operat...