Job Description
Duties:
Guest Experience & Hosting:
Ensuring every detail of guest stay is thoughtfully supported, beautifully executed and energetically held.
Act as guest’s anchor during their stay, responsible for translating the intention into lived experience.
Warmly welcome and orientate guests on arrival
Hold and guide the flow of check-ins and check-outs
Ensure all departments are aligned for guest arrivals and key rituals
Conduct final room checks in collaboration with the Housekeeping Manager
Update bookings, guest records and manage extensions changes of stay
Schedule or adjust rituals, rhythms and experiences during a guest's stay
Liaise with external practitioners where needed
Coordinate additional activities, transfers and reservations
Oversee readiness of public guest spaces, alongside the Housekeeping Manager
Ensure guest purchases from the Farm Shop and Atelier are process...