Duty Manager

•Responsible for ensuring the smooth operation of the Front Office and the comfort, safety, and satisfaction of all guests throughout their stay.

•This role oversees daily Front Office operations, coordinates closely with other departments to deliver seamless guest experiences, and maintains the highest standards of hospitality.

•You will proactively engage with guests, support the team in anticipating and responding to guest needs, and assist the Front Office Manager in organizing, directing, and coordinating Front Office activities.

•Education: Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a related field.

•Experience: Experience in Front Office operations, preferably in a luxury five-star hotel or international hospitality environment.

•Languages: Good communication skills in both Vietnamese and English.

WHY ...