Job Description
Accor is in partnership with one of the world’s leading airlines, manages the Lounge operations at Changi Airport. We are seeking Duty Managers to join our team. The Duty Manager (Food & Beverage) is responsible for overseeing the day-to-day operations of the lounge, with a focus on Food & Beverage operations. This role ensures the smooth delivery of guest services and coordinates with various department managers. The Duty Manager ensures service excellence, operational efficiency and compliance with airport and company standards.
Key Responsibilities
Supervise lounge operations and ensuring a seamless guest experience.
Point of contact for guest concerns and feedback
Coordinate with various teams within the lounge to maintain service standards.
Monitor lounge occupancy, cleanliness and service flow, making real-time adjustments as needed.
Ensure complian...