Duty Manager at Sutton Place Hotel

Elevate guest experiences as a Duty Manager at the Sutton Place Hotel in Vancouver. Oversee daily Front Desk operations, team leadership, and administrative duties ensuring top-tier service.
Join Northland Properties, a reputable Canadian-owned hospitality brand. This role seeks an energetic leader with a minimum of 2 years’ experience in Front Desk supervision. Key responsibilities include high service standard maintenance, team motivation and training, and assisting reservations while showcasing exceptional guest service skills.
Key Responsibilities:
• Lead Front Desk team in providing exceptional guest service
• Perform administrative duties including report coordination
• Train and develop team members for optimal performance
• Assist with processing reservations and modifications
• Support emergency response procedures effectively
Requirements:
• Minimum 2 years’ supervisory experience in hospitality
• Strong communication and leadership skills are es...