Duty Manager at Crowne Plaza Hotel

Duty Manager – Crowne Plaza Queenstown

Apply for Duty Manager at Crowne Plaza Hotel in Queenstown, S, NZ. This full‑time on‑site position offers great opportunities for career growth. Crowne Plaza Queenstown is located on the shores of Lake Wakatipu in the heart of New Zealand's South Island. Our 4.5‑star hotel is looking for Duty Managers to join our friendly and professional team.

Responsibilities

• Complete welcoming and accurate check‑in/check‑out experiences.
• Monitor the sale & supply of alcohol.
• Ensure that guest requests/complaints are dealt with in a timely manner by coordinating with other departments (hotel maintenance issues, pass‑on requests for Food & Beverage, or Housekeeping amenities).
• Work to improve hotel service based on guest reviews and take pride in your workplace.
• Provide excellent leadership to your team members, including training, rostering, coaching, and recruitment as required under the gu...