Dutch-Speaking Customer Service Representative — Spain

Confidential · Madrid, Community of Madrid, Spain

Location
Madrid
Job Type
full time
Posted
June 25, 2026

Job Description

Dutch-Speaking Customer Service Representative | Spain ABOUT THE ROLE We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in Dutch. RESPONSIBILITIES • Handle customer inquiries via phone, chat, and/or email in Dutch • Provide accurate, professional, and empathetic support • Follow client guidelines and quality standards • Escalate complex issues appropriately • Maintain accurate records in CRM systems REQUIREMENTS • Fluent in Dutch — native or C1/C2 level (mandatory) • EU citizenship, valid EU work permit, or refugee protection status • Strong communication and interpersonal skills • Availability for rotating shifts (Mon–Fri + occasional weekends) • Previous customer service experience is an advantage WHAT WE OFFER • Competitive monthly salary + KPI/performance bonus ️ Full relocation package provided (flight + accommodation support) • Paid initial training • Dynamic mul...

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