Dubai-Based Head of Retail & Digital Operations (MEPA)

Western Union in Dubai seeks Head of Retail/Digital Operations for MEPA to lead day-to-day Retail and Digital Operations, ensuring performance, stability, and excellence while guiding large-scale transformation programs.

This role reports to the Regional VP Operations & Program Management; requires proven leadership across regional markets, strong governance, incident management, and cross-functional collaboration; hybrid work with three days in office.