DSNP Account Manager (CLEVELAND, OHIO)

Job Summary:

*To be eligible for this position, you must be located in the greater CLEVELAND, OHIO area. This position will be assigned that territory.*

The DSNP Account Manager serves as the primary field-based liaison between the organization and DSNP‑participating providers, nursing facilities, and long‑term care partners, acting as the local subject matter expert for DSNP programs. This role builds trusted provider relationships through regular on‑site engagement, education, and issue resolution while identifying operational, clinical, and administrative barriers impacting DSNP members to drive program alignment, improve provider experience and member outcomes, and inform DSNP product and operational strategy through structured field feedback.

Essential Functions:

• Serves as the primary field-based liaison between the organization and DSNP-participating providers, nursing facilities, and long-term care partners.
• B...