Driver-Non CDL Delivery

Help Desk Specialist I

Req #22369Denver Admin Office - 7595 Technology Way (80237), Denver, Colorado, United States of AmericaThis job posting is no longer available

Job Description

Posted Thursday, September 30, 2021 at 4:00 AM

Under direct supervision responds to questions and diagnoses computer-related problems through a help desk system on-line or via telephone; typically resolves basic problems while refers more complex problems to more experienced help desk or technical support staff.

Takes phone calls or on-line questions from computer system users relating to hardware, software and connectivity problems with desk top/lap top computers and peripheral equipment; typically discusses problem with user, diagnoses problem using working knowledge of company systems and equipment and advises user on how to solve problem or resolve issue; notes issue and resolution in help desk log.

High school diploma or General Education Degree ...