Document / Content Writer

To produce grammatically sound content that motivates, inspires, educates, informs, and sells across different marketplaces Gathering data from different stakeholders to create whitepapers, workbooks, guides, reference manuals, FAQs, events materials Design and create high-quality documentation, including context sensitive help, release notes and end user manuals Write user documentation for an international audience Plan and manage documentation deliverables in cooperation with different stakeholders Proofread and edit documentation to ensure consistency of language and style, correct application of templates Responsible for creating Cover Letters for newly onboarded clients Responsible for reviewing and modifying the existing Cover Letters on a periodic basis Create high quality documentation in a fast paced, deadline-driven agile environment Maintain a document library accessible internally and externally Write interesting posts around payments industry, chargebacks, prod...