Job Description
**Plumbing and HVAC Dispatcher****Location**: Remote (Pacific Standard Time zone)**Job Summary**: We are seeking an organized and motivated Plumbing and HVAC Dispatcher to join our team!
In this role, you will be the key connection between customers, technicians, and management.You will coordinate and schedule service calls, ensuring timely and efficient responses to customer needs while maintaining excellent communication.If you thrive in a fast-paced environment, excel at multitasking, and have fluent English communication skills, we'd love to hear from you!
**Key Responsibilities**:- Answer customer calls and provide outstanding support and assistance.
- Schedule and dispatch plumbing and HVAC technicians to job sites based on availability and urgency.
- Maintain accurate records of service calls, schedules, and customer interactions.
- Communicate job details and updates effectively to both customers and technicians.
- Monitor the status of ongoing jobs a...