Director of Operations Sales Development

We are hiring a Director of Operations for our SDR team to lead a primarily cold calling driven outbound team during US shift hours .

This role is for someone who understands the SDR function deeply and can improve team training, call performance, discipline, and meeting generation.

• Manage daily SDR operations during US shift hours.
• Drive cold calling performance across the team.
• Train SDRs on scripts, objection handling, tone, qualification, and meeting setting.
• Review calls and provide regular coaching.
• Track activity, connect rates, call quality, meetings booked, and meetings held.
• Identify performance gaps and create improvement plans.
• Improve SDR playbooks, call scripts, scorecards, and training processes.
• Ensure CRM updates, follow-ups, and reporting are done properly.
• Build a disciplined, accountable, high-p...