Director of ITSM Regulatory Strategy

Join RBC as the Director of ITSM Regulatory Strategy, focusing on compliance and operational excellence. Enhance ITSM practices and ensure data consistency throughout the company.
As the ITSM Regulatory Director, you will spearhead initiatives to standardize ITSM practices across RBC and its affiliates. Close collaboration with operations teams, along with regulatory bodies, will be crucial for ensuring consistent data quality and compliance. Your strong communication abilities combined with knowledge of IT risk frameworks will support your critical role.
Key Responsibilities:
• Foster uniform ITSM adoption across all company sectors
• Collaborate with operations teams for process improvement
• Lead compliance representation with regulators and auditors
• Develop strategic initiatives to enhance compliance
• Manage activities through senior management and teams
Requirements:
• Five or more years in core IT operations services
• Knowledge of IT Risk methodo...