Director of IIC Ops Strategic Initiatives and Change Enablement

Responsibilities

• Strong strategic planning and development of long‑and‑short‑term strategies
• Delivery of robust reporting to show progress against our strategy and corresponding KPIs
• Facilitate strategic ideation sessions and annual planning to support the delivery of initiatives
• Partner with portfolio manager to ensure that the Insurance portfolio continues to align to the overall strategy execution.
• Effectively communicate with department leaders, project sponsors, senior leadership and colleagues to create consensus on key objectives and strategies for assigned projects.
• Provide leadership within a culturally diverse cross‑functional team with a customer‑first attitude.
• Ensure high‑quality staff with the highest caliber of critical skills are hired within the organization; evaluate, coach and motivate staff so that they can achieve their objectives.
• Appropriate use of Human Resource tools, practices a...