Director of Guest Relation

Hyatt Corporation · Shanghai, Shanghai, China

Location
Shanghai
Job Type
Full-time
Posted
July 11, 2026

Job Description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administ...

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