Director of Digital Growth

Description
We are looking for a strategic digital growth leader to guide customer acquisition, online channel performance, and lifecycle engagement for a financial services organization in Albuquerque, New Mexico.

This role will shape initiatives that strengthen onboarding, activation, retention, and self-service adoption while translating performance data into actionable business decisions.

The Director will work closely with cross-functional teams to align growth priorities, manage investment decisions, and deliver clear updates to executive stakeholders.


Responsibilities:

• Create and lead digital growth plans that expand customer acquisition and improve performance across the full customer journey.

• Evaluate conversion, engagement, and retention trends across digital channels and implement improvements that increase measurable results.

• Oversee growth-related spending, monitor return on investment, and adjust prio...