Director of Customer Happiness & CX Transformation (Dubai)

A prestigious semi-government organization in Dubai is seeking a Director of Customer Happiness to lead a transformative initiative in customer experience. The role requires a strategic leader with over 10 years of experience in customer experience and service design, with proven skills in customer journey mapping and service improvement. Candidates should hold a Bachelor's degree, ideally a Master's, alongside leadership capabilities and bilingual proficiency in Arabic and English. This position offers competitive benefits and a clear path for professional growth in a vital sector.
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