Director of Central Intake

Otterbein Senior Life · Ohio, Columbus, United States

Location
Ohio
Job Type
Permanent
Posted
July 11, 2026

Job Description

Summary
The Director of Central Intake is responsible for providing leadership, oversight, and operational management of the Central Intake Division across the organization. This position serves as a working leader who actively participates in referral management and admissions support while overseeing team performance, process improvement, occupancy growth initiatives, and referral management strategies. The Director of Central Intake collaborates with location leadership, clinical teams, business development, and referral partners to support census growth, operational efficiency, and customer satisfaction.

Primary Duties and Responsibilities
Operational Leadership
Lead and support the ongoing development and expansion of the Central Intake Division.
Participate in referral review, intake coordination, escalation management, and admissions support activities.
Oversee daily intake workflows to ensure timely processing and disposition of referrals.
Deve...

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