Director, Enabling Capabilities

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, and where treatments are smarter and less invasive.

Job Overview

The Director, Enabling Capabilities plays a critical leadership role within Global Services (GS) Strategy & Operations, responsible for building and evolving the enterprise capabilities that power service delivery across Global Services and aligned functions. This role shapes how data, digital, content, insights, and process excellence capabilities are designed, governed, and scaled to enable business outcomes.

Key Responsibilities

• Own and evolve the Global Services enabling capabilities portfolio (data, digital, insights, content, and process excellence), ensuring enterprise‑ready, scalable solutions that support Service Delivery and customer experience.
• Lead Global Services data, digital, and...