Director Customer Solutions & Delivery

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The role is responsible for the governance and end-to-end management of transport delivery services contracts across Fixed & Mobile Access networks, Enterprise and Optus Wholesale customers and Security networks. This also includes improving the productivity of Service Delivery & Fulfilment by implementing initiatives to reduce complexity and cost as well as increase efficiency of operations.

What You’ll Do

• Lead presales engagements for strategic Wholesale and Enterprise accounts, serving as the senior technical authority throughout the sales cycle.
• Construct robust commercial cases for proposed solutions, incorporating capital expenditure, operational expenditure, margin analysis, and return on investment projections.
• Transform client business iss...