Director - Customer Program Manager

Director of Customer Programs Position Summary
The Director of Nuclear Customer Programs & Strategic Accounts serves as the senior leader responsible for managing strategic customer programs, customer satisfaction, contractual execution, and cross-functional program delivery within a complex manufacturing environment.

This role is not a sales position. Rather, it requires a seasoned leader with deep experience managing large-scale customer programs tied to complex manufacturing operations. The ideal candidate has successfully overseen multiple multi-million-dollar purchase orders, balanced customer expectations with operational realities, and built strong partnerships that drive successful outcomes for both the customer and the business.

Working closely with Manufacturing, Operations, Engineering, Quality, Supply Chain, and Commercial teams, the Director will ensure customer commitments are aligned with contractual obligations, manufacturing capabilities, schedule r...