Director, Brokerage Operations & Digital Assets

Shape the future of financial services with Alpaca as a remote Director of Digital Asset & Brokerage Operations. Your leadership will ensure seamless trading operations and excellent customer service across global markets.
In this role, you will leverage your extensive experience in trading operations to lead Alpaca’s US and Bahamas trading activities effectively. Your responsibilities will encompass managing a worldwide team, improving operational processes, and supporting financial audits. A focus on service excellence is critical as you engage with clients and stakeholders, elevating Alpaca’s presence in the industry.
Key Responsibilities:
• Direct operations for US and Bahamas digital exchanges
• Build and manage a customer-centric trading operations team
• Resolve discrepancies and process trading corrections
• Ensure smooth account reconciliations
• Collaborate with technology teams on trading solutions
Requirements:
• Extensive experience in brokerage ...