Directed Content Operations Leader

BetterCloud is seeking an Operations Manager for the Directed Content team in Singapore. This role involves overseeing research pods, managing a diverse team of Analysts, particularly bilingual Mandarin speakers, and ensuring high-quality content production. Responsibilities include setting KPIs, guiding professional development, and collaborating with Project Managers to adjust research strategies.

The ideal candidate thrives in a leadership role, is metrics-driven, and possesses strong problem-solving skills.