Dir. adj. de succursale en formation

Rémunération : $69,700 - $98,400 CAD

Lieu de travail : Calgary, Alberta, Canada

Horaire : 37,5 heures par semaine

Secteur d’activité : Services bancaires personnels et commerciaux

Assistant Branch Manager

Responsabilités

• Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
• Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
• Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
• Mentor a team on advice‑giving strategies and delivering effective customer experience
• Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
• Meet customer demand...