Digital Strategy Senior Journey Analyst

Shape digital experiences at Richardson Wealth as a Senior Journey Analyst on a 12-month contract. Collaborate with teams to optimize client and advisor journeys for enhanced engagement.
In this transformative role at Richardson Wealth, you will leverage 5 years of experience as a journey analyst or business analyst. Your expertise will support the journey owners through user research, journey redesign, and agile delivery. This position combines a profound understanding of wealth management with a passion for client experiences, ensuring optimized journeys across multiple stakeholders.
Key Responsibilities:
• Collaborate with journey and product owners for concept translation
• Define and document optimized client and advisor journeys
• Facilitate program increment planning and delivery
• Create visual representations of journey maps and requirements
• Ensure stakeholder inputs drive journey development
Requirements:
• 5+ years’ experience as a journey or bus...