Digital Solutions Team Leader - iA

Lead the charge in digital transformation with iA as a Team Leader for Digital Solutions Configuration. Drive operational excellence and team engagement in a hybrid work model.
As a crucial Team Leader, you will optimize digital tool configuration processes, leading a dedicated team to meet operational goals. Your role includes assessing task complexity, monitoring quality, and supporting team performance through coaching and feedback. You will collaborate with IT and other departments, ensuring seamless alignment in project execution.
Key Responsibilities:
• Plan and coordinate digital tool configuration activities
• Assess workload distribution for efficiency
• Monitor KPIs, service levels, and quality of work
• Guide and develop team members through mentoring
• Analyze processes for optimization and automation
Requirements:
• College diploma or bachelor’s degree in relevant field
• 5 to 7 years of experience in digital tool configuration
• Strong lea...