Digital cx & self-service lead

Maersk is seeking a Subject Matter Expert Lead based in Cape Town to drive the digitalization strategy for Ocean solutions. You will enhance customer experience by promoting self-service offerings and ensuring data quality within the Customer Master Data platform.

The ideal candidate should have 3 to 5 years of experience interfacing with customers in a B2 B environment and a relevant tertiary qualification. This role supports high standards of customer experience and requires analytical skills to drive insights. #J-18808-Ljbffr