Job Description
Who We’re Looking For
At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.
About ScalePad
At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day. Our mission is to help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn reactive service providers into strategic advisors through a consistent, scalable Customer Success motion. The product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
About The Role
The Customer Success Manager, Digital (CSM) is the primary point of contact for our digital partner segment, responsible for managing inbound re...