Digital Adoption and Client Success Consultant, Workplace Retirement and Savings

Permanent Full Time

We are seeking a Digital Adoption and Client Success Consultant to bridge our digital innovation roadmap with client adoption and value realization within our Retirement and Savings business.

This role sits at the intersection of technology, client engagement, and implementation—working directly with clients to translate digital capabilities into practical outcomes, guiding adoption, and ensuring clients fully leverage our platforms and enhancements. This role requires travel of up to 25%, including visits to client sites across Canada.

This is not a marketing or strategy role. It is a hands‑on, client‑facing consulting role focused on enabling client adoption and ongoing value delivery.

What You’ll Do

Partner with clients, advisors and consultants to understand client operational needs and design implementation plans to adopt digital capabilities from our evolving roadmap.

Act as a subject matter expert (SME) on...