Job Description
Join Interfile, one of South Africa’s leading fintech companies in the Electronic Bill Presentment and Payment space. Be part of a team delivering large scale technology solutions and innovative projects used by millions of people across corporate and government sectors. With a strong focus on customer delivery, modernization, and innovation, Interfile offers the opportunity to work on exciting new developments in a modern office environment near Montecasino, complete with a gym, canteen, and collaborative chill spaces.
As a DHA Technical Agent, the primary objective is to provide technical support to existing and new customers (sites), specifically addressing intricate queries related to DHA IRE through efficient and effective telephone and email assistance.
Responsibilities
- Professionally handle incoming calls from DHA IRE users, demonstrating expertise in troubleshooting and problem resolution.
- Strive for excellence in achieving fi...