Desktop Support Specialist Position

Join the ranks as a Desktop Support Specialist, where your role is crucial in providing effective IT support and maintaining client relationships. Strong skills in Microsoft systems and ITSM are required.
In this position, you will work independently while adhering to high standards of conduct and organizational practices. Your ability to prioritize tasks effectively will ensure operational success in a distribution center setting. Supporting various hardware and software, including mobile devices, is key to this role.
Key Responsibilities:
• Deliver IT support for desktop environments
• Manage requests via ITSM systems effectively
• Troubleshoot hardware including laptops and desktops
• Configure and support mobile devices running Android and iOS
• Communicate effectively with clients and end-users
Requirements:
• Proficiency in using ITSM systems
• Strong knowledge of Windows OS and Office Suite
• Experience with MAC systems preferred
• Background ...