Desktop Support Engineer

Sharp Brains · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
July 06, 2026

Job Description

LSS - Local Site Support User On Prem IT support
  • Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
  • Provisioning and deprovisioning of corporate devices (laptops, phones)
  • Replace broken devices with temporary devices in accordance with Ericsson’s processes
  • Provide technical guidance to end users for day-to-day IT issues within the office environment
  • Coordinate with L2 teams when troubleshooting (examples L2: end user computing team, EMM).
Office IT Infrastructure Support
  • Perform on office infra basic troubleshooting, installation, or maintenance for EIT services (printing, connectivity, platform, voice)
  • Install, test, and remove basic network devices such as switches, routers, and access points - this includes support for Site/CORE Equipment inside office (example but not limited to: Out of band, FW, NAC, DNS, Secnet)
  • Net...

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