Desktop Support Engineer

Robert Half · London, England, United Kingdom

Location
London
Job Type
Full-time
Posted
June 11, 2026

Job Description


Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.

They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.

The Role
You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.

Key Responsibilities

  • Deliver 1st/2nd line desktop support and resolve incidents quickly
  • Act as an escalation point for complex technical issues
  • Manage tickets effectively, ensuring regular updates and timely resolution
  • Support user onboarding/offboarding and maintain service standards
  • Respond to monitoring alerts, incidents, and security issues
  • Maintain documentation and improv...
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