Desktop Support Engineer (Independent Contractor)

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

Location: North York, Ontario, CA.

Contract Type: Independent Contractor / Freelancer.

Start Date: Immediate.

Eligibility: Canadian citizens and permanent residents are preferred.

The Desktop Support Engineer (Full Time) role is responsible for providing first and second-level technical support, managing efficient assignment and dispatch of service requests, and ensuring end-user issues are resolved promptly by triaging tickets, prioritizing tasks and maintaining strong communication between IT and users.

Key Responsibilities

• 3+ years of strong experience providing IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues without impacting hardware warranty or violating customer security compliance requireme...