Location
quezon city
Job Type
Full-time
Posted
May 22, 2026
Job Description
What You’ll Do
This is an entry-level position into the information technology field. This role provides technical end‑user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolve reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. Requires excellent customer interaction skills both verbally and orally.
Typical Day
- Install, configure, maintain and troubleshoot PC hardware and software and provide user‑level technical support on applications and off‑the‑shelf Microsoft products.
- Follow stepped procedures for a variety of repetitive upgrade situations.
- Perform administrative functions and inventory control as required.
- Monitor trouble ticket system and respond to all trouble reports within established goals.
- Keep the Desktop Support Senior Technician informed of al...