Desktop Support Associate – IT Helpdesk

Ntt Data is seeking a Helpdesk Associate in Guadalajara, Jalisco, to provide Level 1 support and assist customers with IT-related issues. The ideal candidate will have at least 6 months of customer service experience in IT and excellent English communication skills.

Responsibilities include troubleshooting technical issues, answering support calls, and documenting all interactions. Attractive benefits include competitive salary and extensive health coverage.